Date: 15.07.2024
DISTANCE SALES AGREEMENT
Article 1- Parties
1.1. Seller
Name: www.series783.com
Address: Teşvikiye Mah. Av. Süreyya Ağaoğlu Sok. No:1B, Nişantaşı- Şişli-Istanbul
Phone:
Email:
1.2. Buyer
Name – Surname / T.C. No:
Address:
Phone:
Email:
Article 2- Subject
The subject of this agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the product, which the BUYER has ordered electronically (e-commerce) from the https://series783.com website belonging to the SELLER, whose qualifications and sales price are stated below.
The Buyer acknowledges and declares that he/she has been informed by the Seller clearly, understandably, and appropriately to the internet environment (e-commerce site) about the Seller’s name, title, open address, phone, and other access information, the basic characteristics of the goods subject to sale, the sales price including taxes, payment method, delivery conditions, and costs, etc., and about the right of “withdrawal” and how to use this right, the official authorities to which complaints and objections can be submitted, and that he/she has confirmed these preliminary information electronically and then ordered the goods.
The preliminary information on the https://series783.com site and the invoice issued upon the order placed by the Buyer are integral parts of this agreement.
Article 3- Product/Payment/Delivery Information
The type and nature, quantity, brand/model, sales price, payment method, recipient, delivery address, invoice information, and shipping fee of the product(s) purchased electronically are as stated below. The person to be invoiced must be the same as the person making the contract. The information below must be accurate and complete. The Buyer accepts to fully cover the damages that may arise from cases where this information is incorrect or incomplete and also accepts any responsibility that may arise from such cases.
The SELLER reserves the right to stop the order if the information provided by the BUYER does not match the reality. In cases where there is a problem with the order, if the SELLER cannot reach the BUYER via the phone, email, or postal address provided by the BUYER, the SELLER will freeze the execution of the order for 15 (fifteen) days. The BUYER is expected to contact the SELLER regarding the issue during this period. If no response is received from the BUYER within this period, the SELLER will cancel the order to prevent any damages to both parties.
Purchased Product(s)
Name, Code: ; … quantity
Total Sales Price: …. -TL
Payment Method: Credit Card/Bank Transfer (EFT)
Recipient:
Phone number:
Delivery Address:
Person/Organization to be Invoiced:
Invoice Address:
Tax Office:
Tax Registration Number:
Shipping Fee: … -TL
Article 4- Contract Date and Force Majeure
The contract date is the date when the order is placed by the buyer, which is ../../….
Situations that did not exist or were unforeseeable at the time of signing the contract, that develop beyond the control of the parties, and that make it partially or completely impossible for one or both of the parties to fulfill their obligations and responsibilities under this contract or to fulfill them on time will be considered force majeure (natural disaster, war, terror, uprising, pandemic, halting of the normal course of life due to pandemic, changing legislative provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party affected by force majeure will immediately notify the other party in writing.
During the continuation of the force majeure, the parties will not have any responsibilities due to their inability to fulfill their obligations. If the force majeure continues for 30 (thirty) days, either party will have the right to unilaterally terminate the contract.
Article 5- Rights and Obligations of the Seller
5.1. The seller accepts and undertakes to fully fulfill the obligations imposed on him in the contract, except for force majeure, in accordance with the provisions of the Law on the Protection of Consumers No. 6502 and the Regulation on Distance Contracts.
5.2. The seller is not responsible for price errors arising from system errors on https://series783.com. Accordingly, the seller is not responsible for any promotional, price errors arising from system, design, or illegal interventions to the internet site. The buyer cannot claim rights from the seller based on system errors.
5.3. Shopping can be done from https://series783.com with a credit card (Visa, MasterCard, etc.) or bank transfer. Orders not transferred within one week from the order date are canceled. The processing time of the orders is not the time when the order is placed, but the time when the necessary collection is made from the credit card account or when the transfer (EFT) reaches the seller’s bank accounts. Payment methods such as cash on delivery or postal check performed without contacting customer service are not accepted.
Article 6- Rights and Obligations of the Buyer
6.1. The buyer accepts and undertakes to fully fulfill the obligations imposed on him in the contract, except for force majeure.
6.2. The buyer accepts and undertakes that he/she will make the payment in accordance with the payment method specified in the contract and that by placing an order, he/she accepts the terms of this contract.
6.3. The buyer accepts and declares that he/she has been informed about all preliminary information about the goods subject to sale, including the seller’s name, title, open address, phone, and other access information, the basic characteristics of the goods subject to sale, the sales price including taxes, payment method, delivery conditions, and costs, etc., the right of “withdrawal” and how to use this right, and the official authorities to which complaints and objections can be submitted in a clear, understandable, and appropriate manner to the internet environment and confirmed this preliminary information electronically.
6.4. In connection with the previous article, the Buyer declares that he/she has read and understood the order/payment/usage procedure information containing the product order and payment conditions, product usage instructions, measures taken and warnings made against possible situations, and confirmed them electronically.
6.5. The buyer accepts and undertakes that he/she will not damage the product and its packaging in any way if he/she wishes to return the purchased product, and that he/she will return the original invoice and delivery note to the seller.
Article 7- Order/Payment Procedure
Order:
The total amount of the products added to the shopping cart, including VAT (the total installment amounts in installment transactions) is approved by the buyer and processed through the relevant bank card’s POS. Therefore, orders are sent to the customer only after the order confirmation email is sent. Shipment is not made without sending the order confirmation email.
Any disruption in the process or problems with the credit card are communicated to the buyer using one or more of the phone/fax/email methods specified in the contract. If necessary, the buyer may be asked to contact his/her bank. The processing time of the orders is not the time when the order is placed, but the time when the necessary collection is made from the credit card account or when the transfer (EFT) reaches the seller’s bank accounts.
In exceptional cases, if it is understood that the goods subject to the contract cannot be supplied for a just reason and/or there is a stock problem, the buyer is immediately informed clearly and understandably and with his/her approval, another product of equal quality and price may be sent to the buyer or according to the buyer’s wishes and choice; another new product may be sent, the product may be awaited to be in stock or the delivery impediment may be awaited to be removed and/or the order may be canceled.
If it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer is informed of this situation, and the total amount paid by him/her and, if any, all documents putting him/her under debt are returned to him/her within ten days at the latest and the contract is canceled. In such a case, the buyer will not have any additional material and moral damages claim from the seller.
Payment:
https://series783.com offers the possibility of ordering with cash transfer for buyers who do not want to use their credit card information in the internet environment. The buyer can choose the most suitable bank and make the transfer. If an EFT has been made, the date when the transfer reaches the account will be taken into consideration. When making the transfer and/or EFT, the “Sender Information” must be the same as the Invoice Information and the order number must be written.
After the delivery of the product, if the buyer’s credit card is used unlawfully by unauthorized persons in a way that is not caused by the buyer’s fault, and if the relevant bank or financial institution does not pay the product price to the seller, the buyer is obliged to return the delivered product to the seller within 5 days. In such cases, shipping costs will be borne by the buyer.
If the buyer has chosen to pay by credit card, the buyer accepts, declares, and undertakes that he/she will confirm the relevant interest rates and the default interest information from his/her bank, and that the provisions regarding interest and default interest will be applied within the framework of the “Credit Card Agreement” between the Bank and the Buyer in accordance with the provisions of the applicable legislation.
Article 8- Shipping/Delivery Procedure
Shipping:
Upon sending the order confirmation email, the product(s) are delivered to the Seller’s contracted cargo company.
Delivery:
The product(s) will be delivered to the address of the buyer via the Seller’s contracted cargo company. The delivery time is 30 days from the confirmation of the order. The buyer will be informed in case of any delay in the delivery.
The seller cannot be held responsible for the delays caused by the cargo company.
The products are delivered to the buyer’s address stated in the contract. If the buyer is not at the stated address at the time of delivery, the seller will be deemed to have fulfilled his/her obligation by delivering the product to the person available at the stated address. In case the recipient is not available at the address, the buyer is responsible for following up the shipment with the cargo company and ensuring the delivery of the product.
Article 9- Product Return Procedure and Right of Withdrawal
Product Return:
The buyer has the right to return the product by rejecting the order without any legal or criminal liability and without providing any reason, within 14 days from the date the product is delivered to him/her or the person/organization at the address indicated.
For the return of the product to the seller, the buyer must fill in the return section of the invoice sent to him/her with the product, sign it, and send it back to the seller along with the product, at his/her own cost.
The return shipping fee will be borne by the buyer. If the product(s) to be returned are defective, the shipping cost will be covered by the seller.
The product must be returned complete and undamaged, along with its box, packaging, standard accessories, if any.
The seller is obliged to return the total amount and the documents putting the buyer under debt within 10 days from the receipt of the withdrawal notice, and to return the product within 20 days.
If there is a decrease in the value of the product due to the buyer’s fault or if the return becomes impossible, the buyer is obliged to compensate the damages of the seller at the rate of his/her fault. However, the buyer is not responsible for changes and deteriorations caused by the proper use of the product within the withdrawal period.
If the buyer does not return the product within the withdrawal period or returns it incomplete, the withdrawal request will be deemed invalid and the product price will not be refunded.
Right of Withdrawal:
The buyer has the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period starts on the day the contract is concluded for service contracts and on the day the buyer or a third party designated by the buyer, other than the carrier, takes possession of the goods for goods contracts.
If the buyer wants to use the right of withdrawal, he/she must notify the seller by filling out the return section of the invoice and sending it to the seller.
Article 10- Warranty
The warranty conditions for the products sold through https://series783.com are subject to the conditions specified by the manufacturer company. The seller will not be held responsible for the warranty conditions. The buyer is obliged to carefully read the warranty conditions of the product he/she will purchase and act accordingly.
Article 11- Confidentiality
11.1. The information provided by the buyer to the seller in order to make a payment through the website or by providing any information (name, address, phone number, etc.) will not be shared with third parties by the seller.
11.2. The seller may disclose such information only in cases where it is required to comply with a judicial order or a legal procedure.
Article 12- Other Provisions
The products subject to this contract are consumer goods. Therefore, the buyer has the right to apply to the Consumer Arbitration Committees and Consumer Courts in the place where the buyer purchased the goods or where he/she resides, within the monetary limits determined by the Ministry of Commerce each year, for any disputes that may arise regarding the contract.
This contract has been read and accepted by both parties and has been concluded on ../../….
Seller
Name: www.series783.com
Buyer
Name-Surname: